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Mila Services, a prominent black women-owned cleaning company, has been honored with the prestigious PMR Africa Golden Arrow Award at the PMR.africa Business Excellence Awards Breakfast, held at the Royal Johannesburg Golf Club.

The PMR Africa Golden Arrow Award is a testament to Mila Services’ unwavering commitment to excellence in customer service and satisfaction. The awards are the culmination of an extensive research journey in which companies and institutions are evaluated based on respondents’ perceptions, with a strong emphasis on customer service quality.

Mila Services achieved this remarkable accolade by earning high ratings across a comprehensive spectrum of 27 attributes amongst other Outsourced Cleaning Companies in South Africa. These attributes include attention to detail, BEE (Black Economic Empowerment) compliance, staff attitude, compliance with regulatory requirements, consistent delivery on promises, operational efficiency, effective communication, ethical business practices, competency and reliability of staff, and punctuality, among others.

The rigorous assessment process involved thorough evaluation of cleaning companies across

various domains of specialization, including commercial, educational, entertainment, healthcare, hospitality, industrial, pest control, and retail sectors. Mila Services stood out as a shining example of excellence in the cleaning industry, consistently surpassing customer expectations and delivering unparalleled quality across diverse environments.

‘’We are immensely honored to receive the PMR Africa Golden Arrow Award, which serves as a validation of our firm dedication to providing top-tier cleaning services and ensuring the utmost satisfaction of our valued customers,” said Annemarie Mostert, CEO of Mila Services. “This award underscores our commitment to maintaining the highest standards of professionalism, integrity and quality in every aspect of our operations.”

Annemarie Mostert and Charlotte Khoza, the dynamic Directors of Mila Services have forged an exceptionally successful partnership that has become a driving force behind the company’s achievements. Their combined leadership and unwavering commitment to excellence have propelled Mila Services to new heights in the industry. Their skills and shared dedication to empowering their team and serving their customers have been pivotal in shaping Mila into a thriving company known for its exceptional customer satisfaction.

Mila Services extends its heartfelt gratitude to its valued customers, dedicated staff members, and supportive stakeholders who have contributed to this remarkable achievement. The company remains resolute in its mission to set new benchmarks for excellence in the cleaning industry, driving forward with a continued focus on delivering exceptional customer experiences.

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For more information and media interviews, please contact:

African Brand Architects,

Gugu Tshabalala

Email: comms@africanbrandarchitects.com

Contact number: 073 607 7468

About Mila Services

Mila Services is a prominent women-owned cleaning company that specializes in delivering exceptional cleaning solutions across a diverse range of sectors. With a strong commitment to customer satisfaction and operational excellence, Mila Services has emerged as a leading player in the cleaning industry.

About PMR Africa Business Excellence Awards

The PMR Africa Business Excellence Awards celebrate organizations that have demonstrated excellence and exceptional service quality in various industries. These awards are based on extensive research and evaluations conducted by PMR.africa, with a focus on customer perceptions and satisfaction.

Annemarie Mostert, CEO of Mila Services, is not just a business leader but a transformative force dedicated to empowering women and children through education and community initiatives. Her recent nomination for the prestigious Woman of Stature Awards in the Education category is a well-deserved recognition and it comes as a testament to her unwavering commitment of her exceptional contributions to society.

With an impressive background in education and a passion for empowering young minds, Annemarie has consistently demonstrated leadership and innovation in her roles. Her philanthropic journey and passion for performing arts are awe-inspiring, marked by her role as a founding member of The National Eisteddfod and Sešego Foundation, ventures that have positively impacted millions of learners and vulnerable community members. Her collaboration with esteemed national and international partners underscores her commitment to facilitation, education and skills transfer on a global scale.

Annemarie’s unique leadership and passion in education was spotlighted by the late Professor Kadar Asmal. In 2007 she was appointed by the then MEC of Education in Gauteng, our current Minister Angelina Motshekga, to serve on the board of the FET College and was a member for 8 years. Initiatives like the Alexandra Motswedi Skills Training Centre, which she initiated, trained thousands of young professionals. This has left an indelible mark, providing business opportunities and hope for countless lives.

She is an Ambassador for the Institute for Economics and Peace, Rotary International Girls’ Empowerment and a Global Ambassador for the My Body Is My Body programme, which aims to address critical issues related to child safety and well-being. This international initiative focuses on educating children about their rights and promoting awareness about personal boundaries, fostering a safer environment for the younger generation.

In 2016, Annemarie receives the International Responsible Business Owner Award at the United Nations, Rotary open day in New York. “Creativity, curiosity and collaboration are the tools which bring heart and passion to any organisation or business. Being intentional gives me a voice and a choice,” said Annemarie.

The Woman of Stature Awards, known for celebrating exceptional women across various fields, has recognised Annemarie’s outstanding contributions to education. From her impactful work as the Founder of the National Eisteddfod Academy, which currently hosts more than 30 000 participants annually to her strategic planning role in Rotary International, she exemplifies the essence of a leader dedicated to making a positive difference.

Annemarie’s nomination is a celebration of her tireless efforts to empower, mentor, uplift and transform lives. As a visionary leader, dedicated philanthropist, and global advocate, she has demonstrated that true success lies in creating meaningful change for the betterment of society. Her story is not just about individual achievement but a testament to the power of education with collective action in shaping a brighter future.

For media and persons who would like to attend and be part of the celebration honouring exceptional women like Annemarie Mostert at the Awards on the 13th of April 2024 at the Indaba Hotel, your presence is most welcome.

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